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正确看待搬家公司与客户的矛盾


遇到不讲理的客户我们一定要维护东莞搬家公司的声誉  正确看待搬家公司与客户的矛盾


在东莞现在的客户可能为了10元钱就要把提前订好的搬家公司推掉。也有客户为了压价就直接说我已经问了很多搬家公司了 ,看谁的价格低就用谁。如果遇到一些没有活的搬家公司就会同意客户的要求,先把活接下来,去了看情况再说。 搬家市场价格的不统一导致市民没有一个统一的标准参考来选择搬家公司。搬家起步价格上调了,以前出车费在400元,现在就得460元。一趟搬运下来,可能要花上六七百元钱,而在年前大概只需四五百元。这样造成有些市民觉得难以接受,从而选择其他运输方式。某搬家公司王先生说,油价上升给搬家公司造成的影响很明显,如道路边等活的空车,而工人工资的增加也是导致价格上涨的重要原因。

根据客户和搬家公司反映的各种问题总结了都是价格的问题,这样让搬家公司很纠结,价格要高了接不到活,低了就会现在加价,这样也影响搬家公司的声誉。根据客户和搬家公司反映的各种问题总结了都是价格的问题,这样让搬家公司很纠结,价格要高了接不到活,低了就会现在加价,这样也影响东莞搬家公司的声誉。东莞搬家公司市场目前还没有统一的监管制度,市场价格有些混乱,正规搬家公司与个体小型搬家公司(http://www.jd-dghrz168.com/)在价格、服务商都有较大的差距。

早在年前,搬家工人的工资就从以往的每月6000元涨到8500元左右,并且搬家工人还是不是好找,大大增加了搬家公司的成本。其实当时行业间就传言要涨价,但考虑到顾客的接受问题,没有第一个“尝螃蟹的”,大家都在彼此观望。油价上调,给搬家公司上调价格创造了一个“契机”。从今年3月份开始,他们将起步价从原先的400元涨到460元到800一车。首先要说清您的搬运路线,大多数搬家师傅能够找的地方,但是也有不认识的,还需要客户具体描述一下,最好能提前说一下容易堵车的路线。



If there are conflicts with customers when moving, people will think that most of them are incorrect. In this case, if you choose a regular moving company, it is likely to solve the problem through mutual mediation, but if you choose some "black moving company" or small moving company, it may make your conflict worse. There are many "black" and "small" moving companies in Jinan, which directly affects the image of Jinan moving company in the hearts of customers. Chinese style
At present, when some moving companies take orders, some customers will put forward very strict requirements, and encounter some unreasonable customers also make the moving company very difficult, including many customers require the moving company not only to move the price to the lowest, but also to fill the car to the fullest, regardless of whether things can be pressed. Under the circumstances, after moving to the destination, it is required that things should not be damaged a little; some customers intentionally reduce the number of furniture when placing orders with the moving company, so that when the moving workers move, they will find many more furniture, and then there will be disputes. The customers think that the moving company should complete the order. But the increase in the cost of moving also makes it impossible for the moving company to compromise. At present, the contradiction between customers and relocation companies is mainly reflected in the damage of the things to be carried, the extension of the time to be moved, and the coordination of charges. Chinese style
In fact, most of the above situations can be avoided through coordination. There are still many shortcomings in the moving company nowadays, but at the same time, we hope that consumers do not deliberately embarrass the moving workers. The two sides will not have so many conflicts and contradictions when they encounter problems. There are many moving companies in the south, and the competition is also fierce. When choosing moving companies, consumers should pay attention to choosing moving companies with good reputation and good reputation. They should not only compare goods with three companies, but also have low price as the only choice goal. Otherwise, they will easily lose money. Be sure to find a regular moving company and sign a moving agreement.